When you come to another city or just for family reasons spend the night in his hometown outside his home, there may be different kinds of difficulties*, which have their own specifics depending on the place of your accommodation — whether it is a hotel, hotel, hostel, hostel or just an apartment or a place for rent in Nizhny Novgorod.
The table below gives answers and solutions to the most common questions and problems (household, topographic, communicative, sanitary and other) that may arise when you decide to stay in a hostel — where you do not pay for the entire room in full, but for a separate bed!
Н.Новгород, ул.Зеленодольская, 95А Тел. +7 (831) 212 93 12
Admin
11 October 2019
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Typical problems in the hostel and their solution (FAQ)
| Problem / question | A variation of the standard solutions | The decision inhostel ” Ihtis« |
| Noisy in the bedroom | Politely ask other guests to speak/listen to music in the lobby | 1 option: Ask the administrator to solve this problem without entering into a debate with noisy guests. VThe rules of the hostel , with which the guest agreed to check into the hostel, it is clearly indicated that talking loudly and making noise in the sleeping sectors is prohibited. This is monitored by the Administrator. With dissatisfied with the Rules of the guests-work security staff.
Option 2: Politely ask other guests to talk/listen to music in one of the two living rooms — specially designed for this purpose Option 3: Buy from the Administrator of the Hostel earplugs (cheap, comfortable, on the braid) and not hear anyone around at any time of the day or night |
| I want to sleep , relax, and burns a common light in the bedroom at the Hostel | Ask permission from other guests in the same bedroom to turn off the lights. Curtain your bed with a bedside curtain, if there is one |
1. The General upper lighting of the Hostel is switched on and off by the Administrator according to the schedule, taking into account the seasonality and the situation. Usually in the dark we have night muted lights, each bed has its own lamp — which can be turned on taking into account the personal schedule of sleep and wakefulness.
Therefore, newly arrived guests (even night) will not prevent the rest to rest. 2. Each bed is equipped with a dense night curtain (blackout) through which no light passes.If you decide to stay with us, in a hostel in Nizhny Novgorod, then at any time you can close the curtain — and you quietly go about your business out of sight, and daylight or artificial light does not interfere with you at all
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| Need to charge your phone or tablet | If there is a bedside socket, then put on charging. Or wait for your turn to the common guest e / outlet. | At any time you can use an individual bedside socket — it is convenient, you are not “tied” to a common socket near the coffee table, for example. |
| Where to put personal belongings, money, documents in the hostel? Can I leave my valuables at the hostel? What about personal valuables, if you need to go to the shower, toilet or kitchen in the hostel? | Valuables should be taken with you for peace of mind , if there are no safes or personal boxes. | For storage of hand Luggage and valuables in the hostel there are metal individual lockable drawers-there you can leave your belongings. The main thing-do not lose the key! |
| If there are large bags, where to leave them? What to do with large Luggage in the Hostel? | If there are large bags, where to leave them? What to do with large Luggage in the Hostel? | For storage of bulky Luggage the hostel providesLuggage storage service.
Piling large bags in the aisles and common areas is prohibited By the rules of our hostel.
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| What to do if you do not have a change? What if I didn’t take a change of shoes with me? | Check with the administrator, the rules of staying in the hostel-in Shoe covers, Slippers, no shoes in socks, etc.
Act according to the rules. |
In our hostel, wearing street shoes is prohibited.
Guests are only allowed to move around the hostel in a change of shoes. If you do not have a change of shoes, you can buy cheap sneakers from the Administrator. Even if you went to the hostel “for a second — forgot the phone”, it is allowed to move around the room in Shoe covers. We care about the cleanliness of the premises and the comfort of guests.
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| Do I need to bring a towel? Is there shower gel in the showers? What is in the hostel of personal hygiene? | It all depends on the rate and rules of the hostel. It is necessary to specify this information beforehand. | In the hostel, all rates include a bed (bed) with bedding, as well as a towel.
Shower rooms are equipped with shower gel dispensers. Next to each sink is an automatic soap dispenser. In the bathroom there is an automatic hand dryer. By the way, in the bathroom there are sockets for a razor and a hair dryer (you can not bring a hair dryer with you — we have a hair dryer for guests). The toilets have toilet paper and disposable toilet seats.
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| How to get to the hostel ? How not to get lost in a strange city? | Use well-known apps and maps — Yandex Maps, Google Maps, Doublegis | 1. Hostel “Ihtis” (hostel in Nizhny Novgorod, Kanavinsky district)you can easily find in all search engines-maps-such as Yandex, Google, 2Gis – just enter the hostel ihtis Nizhny Novgorod, hostel in Nizhny Novgorod, and the program will give you the result.
2. Call us the hostel +7(831) 212-93-12 ,and our administrator clearly and in detail will tell you how to get to the hostel, if you go by public transport or by private car. By the way, our hostel is located near the railway station — it’s convenient!
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| What about Parking a private car? If it’s a big car, a truck? | Check the Parking options in advance — you may still have to look for a safe place for your four-wheeled friend. | Our hostel is located in Nizhny Novgorod, near the Railway station, but at the same time but in a quiet neighborhood-next to the building there is Parking . As for the big machines it is better to call and ask the administrator the possibility to Park your car. For example, a guest on the GAZelle easily left the car next to the hostel in the public Parking lot — and everyone had enough space. |
| What to do if you spilled water on the floor, made a mess in the hostel?
What to do if I found unwashed dishes in the kitchen in the hostel or dirt in the bathroom? |
In any case, it is advisable not to be silent and report the lack of cleanliness in a particular room — so you will help yourself and other guests. | Cleaning in the hostel is carried out on schedule and even more often-if necessary.
In our kitchen there is a self-service rule-guests wash their own dishes and Cutlery after use. But at the same time we also control the cleanliness of dishes and order in the kitchen. We carefully monitor the cleanliness in all areas of the hostel – regularly clean (several times a day), sowelcome and customize on making our guests reported to us about all shortcomingsand problems of cleanliness and order, which have not yet had time to notice our employees. Every minute comfort of our guests is important to us — which, of course, is impossible without the adjusted life and cleanliness.
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Can the hostel help me,
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Check if there is a thread with a needle in the hostel, or maybe there is a clothing repair shop/Atelier nearby. | At your disposal set for Small repair of clothes (stored at the Administrator). This small but practical sewing kit, which our guests can always use, includes needles of different lengths, multi-colored threads, shirt buttons, pins, scissors, linen elastic band, awl and even a tailor’s centimeter! If suddenly there is some trouble with your clothes, or just need to put something in order, then in the hostel “Ihtis” You will find everything you need for this! |
| If you need to iron or wash clothes in the hostel, how can this be done?
If the clothes are made of crumpled fabric, where can they be placed? |
Check if there is a washing machine, iron and other amenities . If you carry with you things that obviously need to be washed and ironed, it is better to ask this question in advance | The hostel “Ichthys” includes a modern new iron, an Ironing Board and a drying room for washed clothes.
Alas, the washing machine is not yet installed in the hostel, now for guests-basins and powder for hand washing. In the bedrooms there are comfortable hangers with hangers.
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| If you want to drink something alcoholic in the hostel or somewhere else, and then return to the hostel, what to do? | Please check in advance if this is allowed by the rules of the hostel. And what are the penalties for violating this rule. | The use of alcoholic beverages, drugs on the territory of the hostel is strictly prohibited, as well as prohibited being in the hostel in a state of alcoholic or narcotic intoxication.
If you try to violate this prohibition (drink alcohol in the hostel, get into the hostel under the influence of alcohol) – we refuse to serve the guest WITHOUT refund of the accommodation fee. In other words, we offer the guest to leave the hostel. In case of refusal-the guest is accompanied to the exit by security officers. And if necessary — police officers. You can’t drink alcohol in a public place. This is the law of the Russian Federation.
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| If the guest smokes, is there a designated Smoking area in the hostel? | Any hostel immediately stipulates rules for smokers — it can be a General ban on the availability of Smoking areas inside or outside the hostel. | Smoking is strictly prohibited in the Premises of ihtis hostel.
However, for Smoking guests there is a Smoking area-not far from the entrance, but at the same time outside the porch.
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| If one of the guests was seen drunk or Smoking, how should the other guests act?
One of the guests interferes, behaves inappropriately, what to do? |
Inform the hostel. To know their opinion on the matter. |
If our guests are concerned about the presence of an inebriated or behaving inappropriately person-then without delay and in order to take care of themselves, their peace and security-it is recommended to report this to the Administrator.
In our hostel there are strict and unambiguous rules regarding those persons who create discomfort, interference and threat to other guests. With such violators of the Rules, we say goodbye-without a refund of the funds paid for accommodation.
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If you have questions or doubts about whether to choose a hostel-as a place to stay, overnight, business trip-then call or write (phone, e-mail, messengers) – ask us any questions, we will try to answer them and add confidence to you!
And perhaps in your next visit to Nizhny Novgorod, you will stay with us! Welcome to Hostel “Ichthys”!
* FAQ-Frequently Asked Questions-frequently asked questions.
Contacts
Nizhny Novgorod, Kanavinsky district
Zelenodolskaya str., house 95A
info@ihtis.su
+7(831) 212-93-12
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